Bridging Global Standards and Local Expertise
Infomagic positions itself as a bridge between global documentation standards and China’s local practices.
We serve as:
A local documentation service partner for multinational companies, helping them ensure global consistency and local adaptability.
A trusted documentation provider for Chinese suppliers, enabling them to produce compliant, professional documentation that meets international customer expectations.
A content solution co-creator, offering content management systems and authoring engines developed in collaboration with partners — blending advanced international design concepts with deep understanding of the Chinese market.
Infomagic is also committed to advancing the technical communication industry in China. In close collaboration with tekom associations, it co-organizes the annual tcworld China conference.
Customer Value
Infomagic helps enterprises achieve content compliance, localization, and global connection, enabling product information to be delivered to users worldwide efficiently and accurately.
Compliance-Ready
Locally Adapted
Globally Connected
Technical Writing Services
In a changing world with rapidly evolving products, information experiences must adapt just as quickly. Starting from the user’s perspective, we deliver product information through the most effective content and formats.
Infomagic provides end-to-end products and services for the entire technical writing process.
Technical writing
Migration to structured authoring
Consulting and training for technical documentation structural transformation; Selection and implementation of structured tools and CMS; Migration of Word documents to DITA...
Building a technical documentation system from the ground up
Based on your company's technical documentation maturity, as well as factors such as industry, team size, and budget, establish the documentation system and toolchain that best suits your organization at this stage.
Training on technical communication
Documentation business consulting
Document maturity assessment;
Document architecture;
Document quality assurance;
Document team development;
Document process establishment and optimization;
Technical writing tool selection and services.
Value-added services
Infomagic community;
Talent recruitment
Training on technical communication
China’s early service platform for technical communicators and technical writers, currently offering the following courses:
- Intermediate Training for Technical Communication Engineers
- Junior Documentation Engineer Training
- Document Quality Control and Style Guidelines
- Information Architecture and Design
- Efficient Word Document Writing
- Fundamentals of DITA Structured Writing
- DITA Document Publishing and Style Customization
- Structured Tool Training
- Image Processing and Production
- Foundations of EU Regulations
tcworld China Conference
Integrating the Infomagic community with the tcworld conference ecosystem,
the tcworld China 2026 Technical Communication Conference will be held in Shanghai on May 21–22, 2026.
Customer Cases
Our customer cases include:
Supporting semiconductor products in expanding overseas markets;
Helping automotive companies digitize user manuals;
Assisting China’s leading data technology enterprise in successfully transitioning to structured writing;
Enabling global outreach for open-source infrastructure software companies;
And more.
"Structured writing has significantly improved the quality and efficiency of technical documentation!"
Our Team
Our team of senior bilingual documentation engineers, designers, and development engineers has an average of over 10 years of industry experience, consistently providing high-quality content services to drive the global growth of our clients’ products.
Joanne Williams
Founder
Fred Buster
Director OPS
Lisa Hoffman
Director HR
Want to learn more about our services and pricing?
Please send us your initial requirements, and we will reach out to you promptly.